Terms and conditions

These terms and conditions set forth the general terms and conditions of your use of the Avail Clouds and any of its related products and services. we are committed to maintaining the integrity, security and confidentiality of the critical information of our valued customers. This Agreement is legally binding between you and us. By accessing and using our server and Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Agreement. If you are entering into this Agreement on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to this Agreement, in which case the terms shall refer to you such entity. If you do not have such authority, or if you do not agree with the terms of this Agreement, you must not accept this Agreement and may not access and use the Services. You acknowledge that this Agreement is a contract between you and the Operator, even though it is electronic and is not physically signed by you, and it governs your use of the Services.

Availability

Service is available to your equipment when it is within the operating parameters of our network and when connectivity is available through established telecommunication providers. Service is subject to interruption when telecommunication service is subject to transmission limitation and/or interruptions including access to the public Internet. We guarantees 99.9% availability of our data center and application services contained therein.

No Warranties

We make no express warranty/guarantee regarding the service or the equipment and disclaim any implied warranty and guarantee. We do not authorize anyone to make any warranties on our behalf and you should not rely on any such statement. We are not the manufacturer of the equipment. This paragraph shall survive termination of this agreement.

Acceptance of these terms

By submission of any application hosting services Order through this Website directly or indirectly to Availclouds, you agree that you are an authorized representative for your organization and wish to execute an Application Hosting Services Agreement with Availclouds according to the terms and conditions as stated above.

Service cancellation/refund policy

If our service does not exceed your expectations, please submit a written cancellation notice within the first 30 days. The annual subscription cannot be terminated after 30 days. Customers will not be entitled to a refund for that subscription period and it will be cancelled at the end of the subscription period. If services are canceled within the first 30 days we will refund in full no questions asked. For monthly accounts, we require 15 days notice prior to canceling.

Contacting us

If you would like to contact us to understand more about this Agreement or wish to contact us concerning any matter relating to it, you may do so via the contact form or send an email to sales@availclouds.com